Terms & Conditions

 

VSB Jewels (hereinafter “Raabel”, “Company”, “we”, “us” and “our”) owns and operates the website www.raabel.com (hereinafter “the Site” and “website”) which is engaged in the e-retail of silver jewellery. This Terms and Conditions of Use Agreement (“the Agreement”) describes the terms and conditions applicable to your use of the website.

INTRODUCTION

1. You have entered into this Agreement as “the User” of the Site, and Raabel has entered into this Agreement as “the Owner” of the Site.

2. Any person employed by or representing a legal or business entity under actual or apparent authority, can use and access the Site only in a personal and non-commercial capacity.

APPLICATION AND ACCEPTANCE OF TERMS AND CONDITIONS OF USE

3. For the purposes of this Agreement, “the User” is any person who accesses the Site regardless of whether the said person has registered on the Site as a registered User or not. In this Agreement, you are referred to as “the User” or as “you”, as the context may require.

4. By accessing or using the Site, you hereby agree to accept the terms and conditions set forth in this Agreement as the User. You shall be bound by the terms and conditions of this Agreement with respect to your access to or use of the Site, and any further upgrade, modification, addition, or change to the Site. If you do not accept all of the terms and conditions of this Agreement, then you should not access or use the Site.

5. The Agreement is applicable to the Site as a whole. However, certain sections of the Site may set out additional terms and conditions applicable to the User, which will be notified separately in such sections. Additional terms and conditions notified in such sections shall be construed harmoniously with this Agreement.

6. This Agreement may only be modified by Raabel or its authorised representative/s. Raabel or its authorised representative/s may amend this Agreement at any time by posting the amended Agreement on the Site. Such amended and restated Agreement shall bind you and Raabel immediately upon posting. The last revision date of the Agreement shall be mentioned at the end of the Agreement. The posting by Raabel or its authorised representative/s of the amended and restated Agreement and your continued use of the Site shall be deemed to be an acceptance of the amended terms.

7. You may use this Site solely for non-commercial purposes. You agree that you shall not copy, reproduce, download or share any information, text, images, video clips, directories, files, databases or listings available on or through the Site (hereinafter referred to as “Raabel.com Content”) for the purpose of social media promotions and/or marketing of any other brand or for the purpose of operating a business that competes with the Site, or otherwise commercially exploiting Raabel.com Content. Systematic retrieval of Raabel.com Content from this Site to create or compile, directly or indirectly, a collection, database or directory or any such compilation (whether through bots, spiders, automatic devices, or manual processes) without prior written permission from Raabel is prohibited. In addition, use of Raabel.com Content or materials for any purpose not expressly permitted in this Agreement is prohibited.

8. Some of the Raabel.com Content displayed on the Site is provided or posted by third parties or other Users of the Site (“Third Party Content”). Raabel is not the author of Third-Party Content, whether contributed by Users or paid content providers, unless otherwise expressly provided. Any Third Party Content that is not owned by Raabel is the sole responsibility of the party who provides the content. Raabel is not responsible for the accuracy, propriety, lawfulness, or truthfulness of any Third Party Content, and shall not be liable to any Users in connection with such User’s reliance on such Third Party Content.

9. Raabel is not responsible for the conduct of a User’s activities on the Site, and shall not be liable to any person in connection with any damage suffered by any person as a result of a User’s conduct.

10. Raabel may allow you access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to such Third Party’s web site. You are cautioned to read such sites’ terms and conditions and privacy policies, before using such sites. You acknowledge that Raabel has no control over such third party websites, does not monitor such sites, and shall not be held responsible or liable to anyone for such website, or any content, products or services made available on such a website.

11. You shall not undertake any scheme to undermine the integrity of the computer systems or networks used by the Site or Raabel or Raabel’s authorised representative/s, and you shall not attempt to gain unauthorised access to such computer systems or networks.

12. Please refer to the Site’s Privacy Policy to understand the protection and use of each User’s information in the possession of the Site’s owner and/or its managers. You hereby accept the Privacy Policy and any updates and amendments thereto. You acknowledge that Raabel may unilaterally change the Privacy Policy from time to time, provided that Raabel shall make available the updated version of the Privacy Policy on the Site at all times. Continued usage of the Site by you after such amendment shall be deemed to be your acceptance of the Privacy Policy.

13. As a condition of your access to and use of the Site, you agree that you will not use the Site to infringe the intellectual property rights or other legitimate rights of Raabel in any way. Raabel will, under appropriate circumstances, in its sole discretion, terminate the accounts of Users who are infringers of the copyrights, or other intellectual property rights, or other legitimate rights of Raabel. Raabel reserves the right to take legal action against a User for infringement of its intellectual property rights. In addition, Raabel reserves the right to terminate the account of any User upon a single infringement of the rights of other users in conjunction with their use of the Site, or if Raabel believes that the User’s conduct is harmful to the interests of the Site or the other Users, or for any other reason in Raabel’s sole discretion, with or without cause.

14. Raabel’s failure to enforce any right or failure to act with respect to any breach by a User under this Agreement will not waive that right, nor will it constitute a waiver of Raabel’s right to act with respect to subsequent or similar breaches.

15. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced.

16. Raabel shall have the right to assign this Agreement to any person or entity. The User may not assign, in whole or part, this Agreement to any person or entity.

17. This Agreement shall be governed by the laws of the Republic of India with regard to its conflict of law provisions. The parties to this Agreement hereby submit to the exclusive jurisdiction of the courts in Bangalore, India.

18. Raabel will try to keep the site “live”, bug-free and safe, but you use Raabel.com at your own risk.

USER INFORMATION AND COMMUNICATIONS

19. You hereby agree to provide true, accurate, current and complete information about yourself as and when you are prompted to do so on Raabel.com, either when registering or making a purchase on the site. You agree to keep this information up-to-date and current.

20. Raabel cannot be held liable for any actions taken based on information provided by any User that is not current and up-to-date. Raabel shall be compensated for any loss caused to it by actions taken on the basis of such inaccurate/out-of-date information submitted by you, the User, including but not limited to unsuccessful attempts to deliver products purchased on the Site to an incomplete and/or inaccurate address, or an address to which delivery is not possible (for e.g., P.O. Box address).

21. Upon submitting your contact information when registering on the site, you consent to receive communications from us, including but not limited to communications relating to marketing of Raabel products.

TRANSACTING BUSINESS ON THE SITE

21. Prices displayed on the Site for each of the products is subject to change without any advance or subsequent notice. Each of the products listed on the site, along with pricing and other relevant information, constitute an invitation to offer under the Indian Contract Act, 1872. When you place an order on the site, it constitutes an offer made to Raabel by you, with the offer being deemed to constitute your acceptance of Raabel’s terms and conditions listed herein, Raabel’s returns, refunds and cancellation policy (accessible here) and Raabel’s shipping policy and information (accessible here). When we dispatch your order, it constitutes an acceptance of your offer by Raabel, subject to Raabel’s terms and conditions listed herein, Raabel’s returns, refunds and cancellation policy (accessible here) and Raabel’s shipping policy and information (accessible here).

22. When you purchase multiple products while placing an order on the site, the dispatch of one product shall not constitute an acceptance of your offer to purchase all other products; Raabel reserves the right to not accept your offer to purchase all or any of the other remaining products that have not been dispatched.

23. When you make a payment on the Site, it is collected safely and securely by Razorpay Software Private Limited, our payment gateway which is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and is ISO: 27001 compliant.

LIABILITY

24. Any material downloaded or otherwise obtained through the Site, is done at your sole discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from Raabel or through or from the Site shall create any warranty not expressly stated herein.

25. Under no circumstances shall Raabel or its authorised representative/s be held liable for an delay or failure or disruption to the services delivered through the Site, including without limitation the delivery of products purchased, resulting directly or indirectly from acts of nature, forces or causes beyond Raabel and its authorised representative/s reasonable control, including without limitation Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.

26. Raabel shall not be liable for any special, direct, indirect, punitive, incidental, or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort or otherwise or any other damages resulting from the use or inability to use the site and/or delay in delivery of products purchased due to any reason whatsoever.

INTELLECTUAL PROPERTY RIGHTS

27. Raabel is the sole owner or lawful licensee of all the rights to the Site and the Raabel.com Content. The Site and Raabel.com Content embody trade secrets and intellectual property rights protected under copyright laws in India and internationally. All title, ownership and intellectual property rights in the Site and Raabel.com Content shall remain with Raabel. All rights not otherwise claimed under this Agreement or by Raabel are hereby reserved.

28. Raabel, Raabel.com and the related icons, logos, catchphrases, slogans and hashtags are registered trademarks or trademarks or service marks of Raabel, in various jurisdictions, and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorised copying, modification, use or publication of these marks is strictly prohibited.

NOTICES

29. All notices or demands to or upon Raabel shall be effective if in writing, and shall be duly made when sent to Advocate Abhishek Sudhir by registered post to the following address: #257, 17th Cross, 8th Main, Sadashivnagar, Bangalore 560080, Karnataka, India.

30. Notices or demands to or upon the User shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by the User to Raabel, or by posting such notice or demand on an area of the Site that is publicly accessible without a charge or accessible to the User. Notice to the User shall be deemed to be received by the User if and when Raabel is able to demonstrate that the communication, whether in physical or electronic form, has been sent to the User, or upon Raabel’s posting such notice on an area of the Site that is publicly accessible without charge or accessible to the User.

If you have any questions regarding this Agreement, please email them to [email protected].

Last Revised: This Agreement was last revised on 31 December 2020.